Delete your Enbodie.me account

In the app

1. Open Enbodie.me and sign in.
2. Go to Settings → Privacy → Delete account.
3. Read what will be deleted, then confirm.

Without the app

Email [email protected] from the email address on your account, with the subject “Delete my Enbodie.me account”. We may ask you to confirm it is you, then we reply to confirm the deletion. We act on every request within one month, as UK data protection law requires.

What happens next

• Straight away: you are signed out on every device, analysis of your health data stops, and connected wearables are disconnected. Scan pictures kept on your phone are removed, and cannot be restored.
• After 30 days: your account and personal data are permanently deleted. That covers your profile, health and wellbeing data, scan measurements, routines, journal, and your posts and comments.
• Changed your mind? Sign in again within those 30 days and your account is restored.

What we keep

Only the records the law requires us to keep, such as consent and billing records, for as long as the law requires. Anonymised research data that can no longer identify you is not personal data and is not deleted. Our privacy policy has the full details.